Terms & Conditions
Effective Date: January 1, 2025
1Acceptance of Terms
By placing an order through Chestnut Supply, you confirm that you are purchasing as a business customer and agree to these Wholesale Terms & Conditions. Please read them carefully before completing your purchase.
2Products & Pricing
All prices are listed in USD and are subject to change without notice. Product availability and pricing may be modified at any time.
3Order Acceptance
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of product unavailability, pricing errors, or suspected fraudulent activity.
4Payment
Payments are securely processed through Stripe. By completing payment, you authorize us to charge your selected payment method for this business-to-business wholesale transaction.
5Shipping & Delivery
We ship within the United States only. Delivery times are estimates and not guaranteed. Orders are considered fulfilled once delivery is confirmed by the carrier.
6Inspection & Natural Products Disclaimer
All orders must be inspected within 48 hours of delivery. Our products are 100% natural, and variations in color, scent, size, or texture may occur due to harvest and seasonal factors. Such variations are natural characteristics and not considered defects.
7Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms & Conditions.
8Limitation of Liability
To the fullest extent permitted by law, Chestnut Supply shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services.
9Wholesale Acknowledgement
By placing an order, you acknowledge that this is a business-to-business (B2B) wholesale transaction, not a consumer retail purchase.
10Contact
For questions regarding these Terms & Conditions, please contact us using the contact form.